My Story
Hi,
I'm Henisha
If you're here, consider this the start of our incredible journey together! Let me share my story, one that I hope will inspire and empower you.
With over 15 years in customer service and over a decade of project experience, spanning diverse industries and functions, I bring practical insights and actionable advice to the table.
I've learned from my fair share of mistakes, honing my skills through a blend of learning and drawing inspiration from others. Embracing change and challenges has always been second nature to me. Even when faced with demanding roles, multiple projects, international clients, and unfamiliar industries, I never quit. Instead, I listened to my inner voice, reminding me of my dreams and capabilities, fueling my determination to progress. I've harmonized my entire life with my aspirations and principles, consistently pushing my boundaries.
Why?
In the past decade, I discovered immense joy in providing training, mentoring, and coaching. I observed numerous new graduates and project newcomers struggle due to a lack of guidance on what to expect in the real world—something textbooks often overlook. Many made mistakes, faced difficulties, and even encountered failures, sometimes leading them to quit prematurely.
It struck me that while companies invest heavily in training, they often overlook the significance of soft skills. This revelation prompted me to listen to that little voice inside me, which told me that it was time to live with purpose. It was time to bridge the gap between inexperience and expertise, focus on helping individuals and organizations thrive, by addressing these often-overlooked but essential skills.
Succeeding in diverse roles has bolstered my self-assurance to follow my passion: imparting my expertise and abilities to inspire others. Today, my goal is to share strategies with you to navigate your work and time effectively. This approach expedites your road to success, by reducing the struggles, mistakes and pain that most endure.
Prepare to be empowered, believe unwaveringly in your abilities, and embrace your dreams. They are well within your reach, and you absolutely deserve them.
On a personal note...
I'm a loving mother of two beautiful kids and the devoted wife of my best friend and soulmate. I reside in Ontario, Canada, and find joy in preparing delicious meals, cycling, and prioritizing my health.
I grew up on the beautiful tropical island of Mauritius. After completing my degree, I joined my husband in Ireland to study Business Management. Two years later, in 2009, I wholeheartedly supported my husband's dream to settle in Canada. Life was arduous as newcomers, and a struggle to secure a place to live, while having to adapt to the harsh winters.
Despite holding a degree in Chemistry, I took a call center job, which was easier to secure, given my proficiency in both French and English. During this challenging time, I found myself surrounded by negativity and complaints, which gradually influenced my own mindset. It marked the lowest point in my life.
Realizing the need for change, I consciously shifted my perspective from negative to positive. I started to strongly believe in my capabilities to reach soaring heights and win for my family. With each small victory, I celebrated and expressed gratitude. Soon, I started excelling again.